{"xsrfToken":"d8b6a9216394f84e02998faea8d859f8f0804080_lout","branding":{"id":"4","key":"loyalty","name":"VIP & Rewards App Support","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/832a75c1-4cba-4f9a-8582-c5840d6e63c3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYmQzNTFiNS1iMTdkLTQ5MTItOWM4Yi05ZTVlMzVmZjg1ZTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjgzMmE3NWMxLTRjYmEtNGY5YS04NTgyLWM1ODQwZDZlNjNjMyI6WyJyZWFkIl19LCJleHAiOjE3NDQwMzcwMzMsIm5iZiI6MTc0NDAzNjQzM30.2xF6xiIcHbhRJaO_XmQTAzoWlw_YqdJSwpSbaXsBF0M&client=abd351b5-b17d-4912-9c8b-9e5e35ff85e9&mode=fit","logoId":"832a75c1-4cba-4f9a-8582-c5840d6e63c3","isLogoAvailable":true,"helpCenterTitle":"Welcome to The Coffee Club - Loyalty Support","sharedPortalName":"The Coffee Club","userInitialAnnouncementHeader":"Loyalty Support Team ","userInitialAnnouncementMessageWiki":"<p>Thank you for contacting our VIP Club &amp; Rewards App team. Please log a support ticket and someone from our team will endeavor to reply soon. If you inquires is rewards app related, we can recommend refreshing and/or updating your app to latest version as we have recently released some bug fixes.</p>\n<p>For Coffee Club New Zealand VIP Inquiries<br> Website: <a href=\"https://www.thecoffeeclub.co.nz\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://www.thecoffeeclub.co.nz</a><br> Email: vip@thecoffeeclub.co.nz<br> Phone: +64 9304 0008 (Option 1)</p>\n<p>We'll get back to you as quickly as possible once this has been completed.&nbsp;Thank you for your patience!</p>\n<p>We look forward to resolving your inquiry soon and welcoming you back into store.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to The Coffee Club - Loyalty Support","sharedPortalName":"The Coffee Club","announcementHeader":"Loyalty Support Team ","announcementMessage":"Thank you for contacting our VIP Club & Rewards App team. 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Allow our team to update your account for you!</p>","icon":10492,"iconUrl":"https://tccloyalty.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[17,7],"key":""},{"id":"61","name":"General Enquiry","descriptionHtml":"","callToAction":"General Enquiry","introHtml":"<p>Product/menu queries, store questions, employment or any other enquiry.</p>","icon":10550,"iconUrl":"https://tccloyalty.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[17,7],"key":""},{"id":"78","name":"Gift Card Enquiry","descriptionHtml":"","callToAction":"Gift Card Enquiry","introHtml":"<p>Have a query related to our TCC Gift Cards?</p>","icon":10568,"iconUrl":"https://tccloyalty.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[17,7],"key":""},{"id":"1140","name":"Store Trading Query","descriptionHtml":"","callToAction":"Store Trading Query","introHtml":"<p>Any inquiry about store trading hours, closures and openings.</p>","icon":11751,"iconUrl":"https://tccloyalty.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11751","groups":[7],"key":""},{"id":"76","name":"Verification Code Failure","descriptionHtml":"","callToAction":"Verification Code Failure","introHtml":"<p>Verification code email not received or found?</p>","icon":10566,"iconUrl":"https://tccloyalty.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10566","groups":[17],"key":""},{"id":"1105","name":"VIP | Changes to the program","descriptionHtml":"","callToAction":"VIP | Changes to the program","introHtml":"<p>Enquiries for the 2025 changes to the VIP program.</p>","icon":11716,"iconUrl":"https://tccloyalty.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11716","groups":[7],"key":""},{"id":"26","name":"VIP | Membership Enquiry","descriptionHtml":"","callToAction":"VIP | Membership Enquiry","introHtml":"<p>Any questions about your VIP membership?</p>","icon":10543,"iconUrl":"https://tccloyalty.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10543","groups":[7],"key":""},{"id":"28","name":"VIP | Membership Portal Support","descriptionHtml":"","callToAction":"VIP | Membership Portal Support","introHtml":"<p>Need help accessing your account via VIP Membership Portal?</p>","icon":10515,"iconUrl":"https://tccloyalty.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10515","groups":[7],"key":""},{"id":"75","name":"VIP | Subscription Cancellation","descriptionHtml":"","callToAction":"VIP | Subscription Cancellation","introHtml":"<p>Request our team to cancel the automatic renewal payment of your VIP membership.</p>","icon":10567,"iconUrl":"https://tccloyalty.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10567","groups":[7],"key":""},{"id":"1100","name":"35th Coffee Club Birthday Promotion","descriptionHtml":"","callToAction":"35th Coffee Club Birthday Promotion","introHtml":"<p>Queries about the 35th Coffee Club Birthday Promotion</p>","icon":11599,"iconUrl":"https://tccloyalty.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11599","groups":[],"key":""},{"id":"77","name":"Account Deletion","descriptionHtml":"","callToAction":"Account Deletion","introHtml":"<p>Requests to have account deleted.</p>","icon":10565,"iconUrl":"https://tccloyalty.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10565","groups":[],"key":""},{"id":"72","name":"Android - 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