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The Coffee Club | VIP & Rewards App Support

Log a support ticket below and someone from our team will get in touch as quickly as possible.
Please avoid raising duplicate tickets as we can assist you with all issues via one ticket.

Should you wish to leave feedback or discuss a visit you've made to Coffee Club, please click this link and utilise the 'share feedback' process: https://coffeeclub.com.au/pages/contact-us-1

Should your enquiry need immediate attention please call us on 1800 975 005 Mon to Fri 8:30am - 5:00pm, excluding public holidays.

VIP & Rewards App Support

For Rewards App customers and VIP members, please make an enquiry by selecting the appropriate category of your request and we'll get back to you as soon as possible.

VIP Support

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VIP | Membership Enquiry

Required fields are marked with an asterisk

Please enter your full name.

Please enter your registered email address.

Please enter your registered mobile number.

Please enter your VIP membership number.

From below the barcode on your TCC App or VIP card.


Please detail the issue that has led you to your enquiry.

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Please provide a screenshot of your issue if possible.