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The Coffee Club | VIP & Rewards App Support

Log a support ticket below and someone from our team will get in touch as quickly as possible.
Please avoid raising duplicate tickets as we can assist you with all issues via one ticket.

Should you wish to leave feedback or discuss a visit you've made to Coffee Club, please click this link and utilise the 'share feedback' process: https://coffeeclub.com.au/pages/contact-us-1

Should your enquiry need immediate attention please call us on 1800 975 005 Mon to Fri 8:30am - 5:00pm, excluding public holidays.

VIP & Rewards App Support

For Rewards App customers and VIP members, please make an enquiry by selecting the appropriate category of your request and we'll get back to you as soon as possible.

VIP Support

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Email update

As only our support team can make this change. Please supply your current registered email address and the email address you'd like us to update on your account for you.

Required fields are marked with an asterisk

Please provide your mobile number.

Please provide your VIP membership number if you are a member.

Please provide the number located under your barcode in-app.


Please supply the email address you'd like to use on your TCC account.