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The Coffee Club | VIP & Rewards App Support

Log a support ticket below and someone from our team will get in touch as quickly as possible.
Please avoid raising duplicate tickets as we can assist you with all issues via one ticket.

Should you wish to leave feedback or discuss a visit you've made to Coffee Club, please click this link and utilise the 'share feedback' process: https://coffeeclub.com.au/pages/contact-us-1

Should your enquiry need immediate attention please call us on 1800 975 005 Mon to Fri 8:30am - 5:00pm, excluding public holidays.

VIP & Rewards App Support

For Rewards App customers and VIP members, please make an enquiry by selecting the appropriate category of your request and we'll get back to you as soon as possible.

VIP Support

Select is focused , press Down to open the menu,

Click Collect / Order at Table Enquiry

Required fields are marked with an asterisk

Enter your full name.

Please enter your registered email address.

Please enter your registered mobile number.

Please provide the number under your barcode if you use TCC Rewards App.

Please provide your VIP membership number (if your a VIP member).


Please detail the issue that has led you to your enquiry.

Drag and drop files, paste screenshots, or browse

Please provide any order confirmation or payment confirmations you have.